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Privacy Policy for Lignum Fab

Last Updated: 02/07/24

At Lignum Fab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or engage with our services.

1. Information We Collect:

We may collect the following types of personal information when you interact with us:

• Contact Information: Name, address, email address, phone number.
• Payment Information: Credit card details, billing address.
• Log Data: Information about your device, IP address, browser type, pages visited.

2. How We Use Your Information:

We use your personal information for the following purposes:

• To provide and maintain our services.
• To process payments and fulfill orders.
• To communicate with you about our services, promotions, and updates.
• To improve and customize our website and services.
• To comply with legal obligations.

3. Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you.

4. Data Security:

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies:

We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to access certain features of our site.

6. Your Choices:

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of receiving promotional communications.

7. Changes to This Privacy Policy:

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at lignumfab@gmail.com

Terms of Service (Terms and Conditions) for Lignum Fab

Last Updated: 02/07/24

Welcome to Lignum Fab! These Terms of Service ("Terms") govern your use of our website and services provided by Lignum Fab ("we," "us," or "our"). By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Use of Our Services:

1.1 Eligibility: You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years old.

1.2 Account Creation: To access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information.

2. Payment and Billing:

2.1 Fees: Our services may require payment of fees. By using these services, you agree to pay all applicable fees as described on our website if applicable.

2.2 Payment Methods: We accept various payment methods as specified on our website. You agree to provide accurate and complete payment information.

3. Project Engagement:

3.1 Scope of Work: Our services may involve project engagements. The scope of work, including deliverables, timelines, and costs, will be agreed upon between the parties.

3.2 Changes and Modifications: Any changes to the project scope must be agreed upon by both parties in writing. Additional costs may apply for changes.

4. Intellectual Property:

4.1 Ownership: We retain ownership of all intellectual property rights related to our services, including but not limited to designs, documents, and materials.

4.2 License: We grant you a limited, non-exclusive, non-transferable license to use the intellectual property solely for the purpose of receiving the services.

5. Confidentiality:

5.1 Non-Disclosure: Both parties agree to keep confidential any proprietary or confidential information obtained during the provision of services.

6. Termination:

6.1 Termination by Us: We reserve the right to terminate or suspend your account and access to our services at our discretion, with or without cause.

6.2 Termination by You: You may terminate your account at any time by following the instructions on our website.

7. Limitation of Liability:

7.1 Disclaimer: Our services are provided "as is" without any warranty or guarantee unless specified and agreed by both parties. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

8. Governing Law:

8.1 Jurisdiction: These Terms are governed by and construed in accordance with the laws of the state of Nevada. Any disputes will be resolved in the state or federal courts located within the state of Nevada.

9. Changes to These Terms:

9.1 Modifications: We reserve the right to update or modify these Terms at any time. The latest version will be posted on our website with the effective date.

10. Contact Us:

If you have any questions or concerns about these Terms, please contact us at lignumfab@gmail.com

Business Disclaimer

This disclaimer outlines important terms and conditions governing the use of services provided by Lignum Fab. Please read this disclaimer carefully before engaging with our services.

Scope of Services:

Lignum Fab offers handyman and maintenance services, encompassing various home improvement and repair tasks. While we strive for excellence, clients should understand that not all projects may be feasible or completed exactly as envisioned due to practical constraints and unforeseen challenges.

Warranty Limitations:

Our one-year comprehensive warranty covers labor and installation for completed projects. However, it does not extend to issues arising from materials unless explicitly covered by the manufacturer's warranty. Clients are encouraged to refer to the manufacturer's terms and conditions for material-related concerns.

Transparent Communication:

In the event of unforeseen requirements for extra labor or materials beyond the agreed-upon project scope, our commitment is to maintain transparent and open communication with clients. Clients will be informed of any associated costs before proceeding.

Unforeseen Challenges:

Certain projects may encounter unforeseen challenges not initially estimated. In such cases, our team will promptly communicate the situation to the client, seeking their understanding and cooperation.

Client Agreement and Timely Responses:

Clients are requested to promptly review and respond to any proposed changes to the project, facilitating the resolution of unforeseen challenges. Timely responses are crucial for adjusting the project plan or agreeing on additional labor and materials.

Claim Handling Protocol:

Any claims, questions, or concerns regarding our warranty policy must be communicated in writing to our Manager immediately. This allows us to take the necessary steps promptly.

Courtesy Projects Heads-Up:

Projects done as a courtesy, without charge, do not come with a warranty. These projects are offered as a gesture of goodwill without an assurance of long-term performance.

Assistance and Policy Respect:

While we are committed to providing assistance and doing our utmost to help, adherence to our policies is essential to maintain fairness and consistency for all clients.

Project Interruption Rights:

We reserve the right to halt any project at any moment due to disturbances, rude/violent/discriminatory behavior, making anyone uncomfortable, or health hazards. Deposits and payments after refusing our services are non-refundable, and any materials used, or labor worked must be paid for by the client.

Legal Information:

This disclaimer is provided for informational purposes and does not substitute legal advice. Clients are encouraged to seek legal counsel for specific legal considerations.

By engaging with our services, clients acknowledge their agreement to the terms outlined in this disclaimer. 

Lignum Fab reserves the right to update or modify these terms as needed.

For any questions or clarifications, please contact us.

Thank you for choosing Lignum Fab for your home improvement needs.

6 Months Comprehensive Coverage:

Lignum Fab proudly provides warranty, encompassing both labor and installation for all completed projects. This warranty stands as a testament to our unwavering commitment to delivering top-notch craftsmanship and ensuring your complete satisfaction.

• Duration of Coverage: Up to 6 months: The warranty provides coverage for 6 months.from the completion date of the project. This ensures that any issues arising from the workmanship or installation will be addressed within this timeframe.
• Scope of Coverage: Encompassing Both Labor and Installation: Our warranty covers not only the labor involved in the project but also the installation process. If there are any defects or issues related to how the work was performed or how the components were installed, they fall under the protection of this warranty.
• Purpose of the Warranty: Commitment to Quality Craftsmanship: The warranty serves as a clear declaration of our commitment to delivering high-quality craftsmanship. It reflects our confidence in the skills of our team and the meticulousness applied to every aspect of the project.
• Client Satisfaction Focus: Ensuring Your Complete Satisfaction: The goal of the warranty is to ensure that you, as our client, are completely satisfied with the outcome of the project. If any issues arise within the specified timeframe, we are dedicated to resolving them promptly to meet and exceed your expectations.
• Transparent and Open Communication: Communication on Issues: In the event of any concerns or issues covered by the warranty, we encourage open and transparent communication. This allows us to address the issues efficiently and work towards a resolution that aligns with our commitment to your satisfaction.
• Comprehensive Nature: Robust Coverage: Describing the coverage as "comprehensive" emphasizes that a wide range of potential issues falls under the protection of the warranty. It aims to provide you with peace of mind, knowing that various aspects of the completed project are safeguarded.

"6 Months Comprehensive Coverage" ensures that we stand behind our work, guaranteeing the quality of both labor and installation for 6 months. This warranty is a tangible expression of our dedication to delivering excellence and ensuring your satisfaction with the results.

Flexibility in Project Execution:

• Project Realities: We understand that not every project can be executed exactly as envisioned by the client. Various factors, including structural considerations, material availability, or unforeseen challenges, may impact the original plan.
• Transparent Discussion: In such cases, we commit to engaging in transparent and open discussions with the client. We aim to communicate any necessary adjustments or alternatives that might be required to ensure the successful completion of the project.
• Finding the Best Solution: Our team is dedicated to working closely with the client to find the best possible solution within the parameters of the project. This collaborative approach ensures that, while adjustments may be necessary, the result aligns with the client's expectations and overall project goals.

Materials Clarification:

Lignum Fab is committed to delivering high-quality projects, and as a standard practice, we will utilize commercial-grade materials for all projects, unless specific preferences or specifications are provided by the client. Clients are encouraged to communicate any specific material preferences or requirements at the outset of the project. In the absence of such specifications, we will proceed with the use of commercial-grade materials, ensuring durability and reliability in our workmanship. This practice aligns with our commitment to delivering excellence in every project we undertake.

While we uphold the highest standards for our work, it's crucial to clarify that our warranty does not extend to issues arising from materials unless explicitly covered by the manufacturer's warranty. In such instances, clients are strongly encouraged to refer to the manufacturer's terms and conditions.

• Highest Standards for Work: This statement emphasizes the commitment to maintaining the highest standards of workmanship, indicating a dedication to delivering quality services.
• Limitation on Materials Issues: The clause makes it clear that the warranty doesn't automatically cover issues that may arise specifically from the materials used in the project. This is an acknowledgment that certain aspects of material quality fall under a different scope, and coverage depends on the terms specified by the manufacturer.
• Manufacturer's Warranty Reference: In cases where materials come with their own manufacturer's warranty, the clause advises clients to refer to the terms and conditions outlined by the manufacturer. This ensures that clients are aware of any additional coverage or conditions provided by the material suppliers.

Transparent Communication on Additional Work or Materials:

In the event of unforeseen requirements for extra labor or materials beyond the initially agreed-upon scope of the project, our team is committed to fostering transparent and open communication with the client. Before proceeding, clients will be duly informed of any associated costs, ensuring absolute clarity, and understanding.

• Unforeseen Requirements: This part acknowledges that during a project, unexpected situations may arise that require additional labor or materials. These could include unforeseen challenges or complexities not initially accounted for in the project scope.
• Commitment to Transparent Communication: The clause highlights the commitment of the Lignum Fab team to transparent and open communication. This means that if there is a need for additional work or materials, the client will be promptly informed.
• Duly Informed of Associated Costs: Clients will not only be informed about the need for additional work or materials but will also be provided with details about any associated costs. This ensures that clients have a clear understanding of the financial implications before any further steps are taken.
• Absolute Clarity and Understanding: The ultimate goal is to maintain absolute clarity and understanding between the service provider and the client. By keeping the client informed and ensuring they understand the reasons and costs associated with the additional work or materials, the clause aims to foster a transparent and trustworthy working relationship.

Addressing Unforeseen Challenges:

Certain projects may encounter unforeseen challenges not initially estimated, where continuation may become untenable without additional materials or labor. In such scenarios, we will promptly communicate the situation to the client, seeking their understanding and cooperation.

• Unforeseen Challenges: This section recognizes that despite careful planning and estimation, certain projects may face unforeseen challenges. These challenges could include unexpected issues, complications, or changes in circumstances that were not initially accounted for.
• Continuation Challenges: The clause acknowledges that these unforeseen challenges may reach a point where continuing the project becomes difficult or untenable without additional materials or labor. This could be due to the nature of the challenge, making it necessary to reassess the project's requirements.
• Prompt Communication: In the event of such challenges, the commitment is to promptly communicate the situation to the client. As soon as it becomes apparent that unforeseen challenges may impact the project, the client will be informed without delay.
• Seeking Understanding and Cooperation: The aim is to work collaboratively with the client. The service provider will seek the client's understanding and cooperation in addressing the unforeseen challenges. This could involve discussing potential solutions, adjustments to the project plan, or the need for additional resources.

Client Agreement and Timely Responses:

To expedite the resolution of unforeseen challenges, we kindly request clients promptly review and respond to any proposed changes to the project. Your timely response is pivotal in aiding us to either adjust the project plan or reach a consensus on the necessary additional labor and materials for a seamless progression.

• Client Agreement: This section emphasizes the need for the client's agreement when addressing unforeseen challenges. It indicates that for any proposed changes to the project in response to unexpected issues, the client's agreement is sought. This ensures that decisions are made collaboratively, taking the client's preferences and considerations into account.
• Timely Responses: The clause stresses the significance of timely responses from the client. Timely responses refer to the client providing feedback, decisions, or approvals within a reasonable timeframe. This is crucial for efficiently addressing unforeseen challenges and adjusting the project plan, ensuring that the project can progress smoothly.
• Resolution of Unforeseen Challenges: The goal is to expedite the resolution of unforeseen challenges. By having the client actively engaged and responsive, the process of adapting to unexpected situations becomes more efficient. Whether it involves adjusting the project plan, revising timelines, or allocating additional resources, the client's timely responses play a pivotal role.
• Seamless Progression: The aim is to achieve a seamless progression of the project despite unforeseen challenges. This requires a collaborative effort between the service provider and the client. Timely responses from the client enable quick decision-making, allowing the project to adapt to changing circumstances and move forward without unnecessary delays.

Claim Handling Protocol:

Any claims, questions, or concerns regarding our warranty policy must be communicated in writing to the Business Manager immediately. This allows us to take the necessary steps promptly.

• Communication in Writing: The protocol specifies that any communication regarding warranty claims, questions, or concerns must be conveyed in writing. Written communication ensures clarity and provides a documented record of the client's claims or inquiries.
• Recipient - Business Manager: The designated recipient for such written communications is the Business Manager. This individual is likely responsible for overseeing and managing various aspects of the business, including handling warranty-related matters.
• Immediate Notification: The term "immediately" emphasizes the importance of prompt notification. Clients are encouraged to notify the Business Manager without delay when they have a warranty-related issue. This prompt communication allows the business to initiate the necessary steps promptly.
• Necessary Steps: The protocol indicates that the purpose of communicating these matters in writing is to enable the business to take the necessary steps promptly. This could involve investigating the claim, addressing concerns, or providing responses to client inquiries.

Project Interruption Rights:

Our Project Interruption Rights, outlined in our policy, are designed to prioritize the safety and well-being of all parties involved and foster a respectful and professional relationship. Here's how this policy ensures everyone's safety and maintains a respectful relationship:

Ensuring a Safe Environment:

• Disturbances: If there are disturbances or disruptions on the project site, halting the project allows for the resolution of such issues, ensuring a safe and secure environment for both our team and the client.
• Rude/Violent/Discriminatory Behavior: In the event of any form of inappropriate or harmful behavior, stopping the project immediately helps prevent escalation and ensures the safety of everyone involved.

Respecting Personal Boundaries:

• Making Anyone Uncomfortable: If the project is causing discomfort to any party involved, whether it's our team or the client, pausing the project provides an opportunity to address concerns and find a resolution that respects personal boundaries.

Addressing Health Hazards:

• Health Hazards: In situations where there are potential health risks, such as unsafe working conditions or the presence of hazardous materials, stopping the project promptly is essential to mitigate any potential harm.

Financial Accountability:

• Non-Refundable Deposits and Payments: Making deposits and payments non-refundable after refusing our services serves as a measure of financial accountability. This policy discourages clients from initiating projects without a genuine commitment, ensuring that our resources are respected.
• Payment for Materials Used or Labor Worked: If a project is stopped due to reasons beyond our control, requiring the client to pay for materials used or labor worked ensures fair compensation for the resources expended on the project.

Maintaining Professionalism:

• Respectful Relationship: The policy emphasizes the importance of maintaining a respectful relationship. By clearly outlining the conditions under which a project may be halted, it sets expectations for professionalism and respectful conduct throughout the engagement.

Overall, these Project Interruption Rights are in place to create a safe, transparent, and professional working environment, fostering mutual respect and accountability between our team and the client.

Legal Considerations:

Warranty clauses, integral to the industry, delineate the rights and responsibilities of both service providers and clients. Lignum Fab meticulously ensures that all warranty terms align with pertinent laws and regulations.

Courtesy Projects Heads-Up:

• Courtesy Projects: These are projects initiated as a gesture of goodwill or generosity, often done without charge or as a special favor to the client. The term "courtesy projects" indicates that these are not contractual obligations but rather discretionary actions taken by the business.
• Warranty Exclusion: The crucial information conveyed in this statement is that projects completed as a courtesy are exempt from warranty coverage. Unlike regular projects covered by the standard warranty, courtesy projects do not carry the same guarantee for a specified duration.
• Heads-Up: The use of "Heads-Up" serves as an informal alert or notification to clients. It's a friendly way of informing them in advance about the specific conditions related to courtesy projects, including the absence of warranty coverage.

Assistance and Policy Respect:

• Assistance Commitment: The business expresses its willingness and eagerness to provide support and assistance to clients. This demonstrates a customer-centric approach and a dedication to helping clients with their needs and concerns.
• Adherence to Policy: Simultaneously, the statement emphasizes the importance of adhering to established policies. This is a reminder that while the business is committed to assisting clients, it must also operate within the framework of its policies. Policies serve as guidelines to ensure consistency and fairness in business operations.
• Maintaining Fairness and Consistency: The phrase "maintain fairness and consistency for all clients" underscores the business's commitment to treating all clients equitably. Adhering to established policies helps create a standardized approach, ensuring that each client is treated fairly and consistently.
• Balancing Assistance and Policy Compliance: The overall message is a balance between the willingness to provide assistance and the necessity to uphold policies. It communicates to clients that while the business is flexible and supportive, there are certain policies in place to ensure a fair and consistent experience for everyone.

Note: This version of our warranty policy is provided for informational purposes and is not a substitute for legal advice. Consultation with a legal professional is recommended for specific legal considerations.

Additionally, in the event of non-payment for completed projects, Lignum Fab reserves the right to take necessary actions, including but not limited to the removal or undoing of any project, materials, or labor provided by us. This measure is essential to protect the interests of Lignum Fab and ensure fair compensation for the services rendered. Clients are urged to adhere to the agreed-upon payment terms to maintain a positive and collaborative working relationship. Non-payment may result in the enforcement of this clause to recover rightful dues and uphold the integrity of our business operations.

By proceeding with the initiation and continuation of the project with Lignum Fab, the client acknowledges and expressly agrees to abide by all the terms, conditions, disclaimers, and clauses outlined in the provided documentation. This includes, but is not limited to, the warranty policy, project execution guidelines, communication protocols, and any other relevant provisions. It is understood that Lignum Fab is not responsible for individually sharing the disclaimer, as the complete disclaimer will be prominently visible and accessible on the official business website. Lignum Fab values transparent and collaborative partnerships, and the client's agreement to these terms ensures mutual understanding and commitment throughout the project.

Copyright Notice for Lignum Fab

©2024 Lignum Fab. All rights reserved.

All content, materials, and visual elements found on the Lignum Fab website are protected by copyright and intellectual property laws. The reproduction, distribution, and display of such content without the express written permission of Lignum Fab are strictly prohibited.

Permitted Use:

You may view, download, and print content from the Lignum Fab website for personal and non-commercial use only. Any other use, including but not limited to the reproduction, modification, distribution, or republication of the content, without the prior written consent of Lignum Fab, is strictly prohibited.

Trademarks:

All trademarks, service marks, and logos used and displayed on the Lignum Fab website are registered or unregistered trademarks of Lignum Fab. Nothing on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without the written permission of Lignum Fab.

Report Copyright Infringement:

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please contact us at lignumfab@gmail.com with the following information:

1. A description of the copyrighted work that you claim has been infringed.
2. The exact URL or location of the allegedly infringing material.
3. Your contact information, including your name, address, telephone number, and email address.
4. A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
5. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Changes to the Copyright Notice:

Lignum Fab reserves the right to update or modify this Copyright Notice at any time. The latest version will be posted on our website with the effective date.